Frequently Asked Questions
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13th Annual Stop the Silence 5K Walk/Run

 

General FAQS

When does online registration close?
Online registration closes April 27, 2023 @ 12 a.m.

What time does the walk begin?
The walk will begin at 9:00 AM CST. 

Will the walk be in-person or virtual?
The 2023 Stop the Silence Walk is an in-person event. 

Is the race tax deductible?
Yes, the Stop the Silence Walk registration fee is tax-deductible.

How will I get my t-shirt?
Walk t-shirts will be available for pick up. The location and specific pick-up instructions will be announced at a later date.

Note: Must be registered by March 27, 2023 to be guaranteed a t-shirt (all names and sizes must be entered by this date for guaranteed t-shirt). 

What if it rains?
The Stop the Silence 5K walk will be held Rain or Shine! However, please take all precautions to ensure you feel safe walking in your community. No refunds.

Are strollers allowed?

Strollers and wheelchairs are welcome. All walk routes are accessible. However, for everyone’s safety, bicycles, inline skates, wheelie footwear, skateboards and scooters are not allowed.

Can I bring my dog?

Only service dogs are allowed at walk events. Please leave your pets at home unless you have a service dog.

Are refunds offered if I realize I am unable to participate?
All registration fees are final. No refunds will be issued for registration. If you register for the Stop the Silence Walk and are unable to participate for any reason Sisters Network Inc. will consider your registration fee a donation to the organization to benefit the Karen E. Jackson Breast Cancer Assistance Program (BCAP).  Thank you for your support.

I forgot my username and/or password. What do I do?
Click ‘Forgot Password?’ enter your email address, click ‘Reset Password’ to receive email instructions to reset your password.

Registration FAQS

Do I need to re-register my team if I participated in the past?
Yes.  You will need to register each year to participate.

Do you have paper registration?
No, online registration only. We will have on-site registration on the day of the event.

How can I join or create a team?
Teams can be formed during the registration process. 

  • The first person to create a team will become the team captain and team creator. 
  • Once the team is created, people can easily join the team during registration.  
  • Online registration instructions can be found be here.

I registered as an individual but should have joined a team. What do I do?

You can watch the helpful video Join a Group After Registration or you can follow the instructions below:

  1. Sign In to RunSignUp
  2. Go to your Profile
  3. Navigate to Upcoming Events.
  4. Click Manage Registration next to the registration you would like to add to a team.
  5. Click Group/Team on the left-hand sidebar.
  6. From the pop-up select Join Existing Group/Team.
  7. Either select a Group/Team from the dropdown or Search Groups/Teams.
  8. Click Continue.

I paid my Team Registration fee but did not enter my team members' names. What do I do?
Email stopthesilencewalk@sistersnetworkinc.org with team member name, email used to register.

I am missing team members who said they registered on my team. What do I do?

  1. You can review this video, How to Manage A Group or
  2. Under the "Group Members" heading, you will find a listing of all the members in your group. Members can be added by clicking on the button for "Add Member".

Members can be deleted by clicking on the "X" in line with their row of the table, and then hit the button for "Yes, Remove Member".

Q: How do I reset my Group/Team password?

A: You can reset your Group/Team password by logging on to RunSignUp with the account that belongs to the captain of the Group/Team. Scroll down to Groups/Teams and click on the "Edit Name/Password" link.

 

For additional assistance, email stopthesilencewalk@sistersnetworkinc.org with team members' names and email addresses to be researched. Please allow 48-72 hours for a response. 

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